Privacy Policy

Last Updated: September 03, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Make a booking or reservation
• Contact us for customer support
• Sign up for our newsletter
• Participate in surveys or promotions

2. Types of Information

• Personal Information: Name, email address, phone number, passport information
• Travel Information: Travel dates, destinations, special requirements
Payment Information: Credit card details, billing address
• Communication Records: Emails, chat logs, phone call records

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings
• Provide customer support and assistance
• Send booking confirmations and updates
• Improve our services and website
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist in our operations
• To comply with legal requirements
• To protect our rights and safety

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic.

9. Contact Us

For privacy-related questions, contact us at privacy@dfordtours.com.